Privacy Policy

A legal disclaimer

Last Updated: [ May 20, 2025]

At Inzo Jewellery, we are committed to protecting the privacy and security of our customers' personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.inzojewellery.co.uk, make a purchase, or interact with us in any other way.

1. Information We Collect

We may collect personal information from you in various ways, including:

Information You Provide Directly:
- Contact Information: Name, email address, postal address, phone number.
- Payment Information: Billing address, shipping address, and limited payment details (we do not store full credit card numbers; these are processed securely by our payment gateway).
- Account Information: Username and password if you create an account with us.
- Communication Information: Any information you provide when you contact us with inquiries, feedback, or customer support requests.
- Order Information: Details related to your purchases, including product preferences and order history.
Information Collected Automatically:
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders and Transactions: To fulfill your purchases, process payments, and deliver products to you.
To Provide Customer Service: To respond to your inquiries, provide support, and resolve issues.
To Manage Your Account: If you create an account, to manage your registration and provide you with access to your order history and preferences.
To Improve Our Website and Services: To understand how our website is used, identify areas for improvement, and develop new features and offerings.
To Personalize Your Experience: To tailor product recommendations, content, and offers to your interests.
For Marketing and Promotional Purposes: To send you updates, promotions, and marketing communications about Inzo Jewellery products and services that may be of interest to you (you can opt-out of these communications at any time).
To Ensure Security and Prevent Fraud: To protect our website, customers, and business from fraudulent activities and unauthorized access.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, website hosting, data analysis, and marketing. These providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Protect and defend the rights or property of Inzo Jewellery.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
- Comply with a legal obligation.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure ( "Right to be Forgotten"): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personalinformation under certain conditions.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to our processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements).

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By Email: [Your Email Address - inzojewellery@gmail.com